Netscaler Vpx Storefront Your Logon Has Expired. Please Logon Again to Continue

CTX204766 Fasttrack

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Error: "Your logon has expired. Please log on once more to continue" When Accessing StoreFront Through NetScaler Gateway

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Symptoms or Error

The post-obit fault is displayed when accessing StoreFront through NetScaler Gateway:
Your logon has expired. Delight log on again to keep.

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Solution

Complete the post-obit steps to troubleshoot this issue:

1. Verify if Receiver for Web configuration on StoreFront is pointing to the correct NetScaler Gateway.
   From StoreFront console, click NetScaler Gateway and make sure that the Gateway is added.

2. From StoreFront panel, click Stores. Due east nsure that the Remote Access is set to No VPN tunnel or if you access apps through total tunnel then set remote access to Full VPN tunnel in the StoreFront configuration.

   

3. Ensure that Citrix Delivery Services Authentication and Citrix Delivery Services Resources has "Load User Profile" value as "True".

   1. Become to IIS Manager.
   2. Select Application Pools.
   3. In the middle pane select Citrix Delivery Services Authentication.
   4. From the right-pane click Advance setting
   5. Aggrandize Procedure Model .
   6. Change the value for "Load User Contour" from 'False' to 'Truthful'.
   7. Click OK.
   8. Echo the same for Citrix Delivery Services Resources as well
   9. Restart IIS.
4. Try resolving FQDN configured every bit gateway URL in storefront server and check if it resolves to corresponding Gateway VIP. If not, create a host entry for FQDN and mapped it to the correct Gateway's IP.
5. Check if correct domain is configured in Single sign-on under Gateway --> Policies --> Session Profile.
6. Remove " REQ.HTTP.HEADER Referer EXISTS" from the session Policy and exam again.

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Additional Resource

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jonesbece2002.blogspot.com

Source: https://support.citrix.com/article/CTX204766

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